What Are The Return Client Numbers Like?
Nationally in excess of 64% re-booking rate within 12 months. Percentages are a direct reflection of your follow up marketing. Most salons contact their clients by phone, SMS or making notes on their client cards. The better you do this, the better the re-booking rate will be. This is why ensuring the initial consultation form (supplied as part of your set up package) is completed with as much information as possible (especially email & phone numbers). Once a client has white teeth…they rarely allow their teeth to go back to being stained but sometimes need to be reminded.